Samantha Loy describes herself as being “in her plant era” and finding joy in growing things, whether it’s businesses, communities, or greenery. She obtained degrees from Alamance Community College in the transfer program and UNC-Greensboro in Business Administration. While at UNCG, she worked for Apple, closing sales of Apple products and providing sales services to the clients. Samantha says she learned to be adept at maintaining patience and understanding towards client complaints. She also says she would tell her younger self to “buy stock in Apple”!
Following graduation, Samantha began her career at Always Best Care Senior Services in May 2011 as an Agency Director. In this position, she worked staffing all In-Home cases for new admissions and carrying out the interview and orientation process for all employees. She also developed cooperative relationships with other agencies and with outside agencies for the exchange of information and services.
In June of 2017, Samantha acquired Always Best Care Burlington. She has strategically expanded operations into Chapel Hill-Durham (2019) and Greensboro (2023). She says that one of the most courageous steps she’s taken is expanding Always Best Care into the Charlotte market, thereby establishing one of the largest privately owned home care networks in North Carolina. Samantha currently leads a workforce of over 300 employees across multiple counties.
She has been described as a distinguished business leader and a steadfast advocate for Alamance County’s senior population. While serving as a mentor and guide to many, she frequently also acts as a coach to those around her, offering guidance, support, and encouragement. Her agency regularly participates in holiday drives, emergency support efforts, and community partnerships. Of particular note is her involvement with the Alzheimer’s Association, particularly through fundraising for the Walk to End Alzheimer’s, which helps bring vital resources to families facing dementia-related illness.
Committed to advancing senior care, in addition to the Alzheimer’s Association, Samantha also serves on the Boards of Friendship Adult Day Services, Alamance Elder Care, and the Cone Health Philanthropy Board. She is also a proud graduate of Leadership Alamance. In 2024, she was named Franchisee of the Year by the International Franchise Association as well as the Franchise of the Year from Always Best Care Senior Services corporate offices.
Beyond her professional and community leadership, Samantha enjoys life with her husband and their two energetic boys, ages 12 and 9. I love spending time at the lake. Her favorite quote is: “Protect your peace! Don’t give free rent in your mind to anyone or anything that doesn’t deserve it!”
